Terms and Conditions | Rentals in Oz

Terms and Conditions

Effective Date: December 4, 2024

1. Introduction

Welcome to Rentals in Oz! By booking with us, you agree to the following terms and conditions. Rentals in Oz is located at 101 Collins Street, Melbourne, VIC 3000, and provides short-term rental services for local and global visitors exploring Australia. We manage properties across Melbourne, Sydney, and Gold Coast, and offer long-term rentals upon request via [email protected].

2. Booking and Payment

All bookings must be made directly through our website. Payments are required in full at the time of booking.

Deposit: A refundable security deposit of $150 is required three (3) days prior to your arrival. This deposit will be returned upon checkout, provided no damages or additional charges apply.

3. Check-In and Check-Out

Standard check-in time is 2:00 PM, and check-out time is 11:00 AM. Requests for early check-in or late check-out are subject to availability and may incur additional fees.

Check-in instructions will be sent to the email address provided at the time of booking at 2:00 PM one (1) day prior to your check-in date.

4. Cancellation and Refunds

Cancellation requests must be made in accordance with the following policy:

  • Cancellations made 7 days or earlier prior to the check-in date: 100% refund.
  • Cancellations made 1 days or earlier prior to the check-in date: 50% refund.
  • Cancellations made less than 1 days prior to the check-in date: No refund.

5. House Rules

  • No Smoking: Smoking is strictly prohibited in all properties. Smoke alarms are installed, and local fire department fees will apply for false alarms.
  • No Pets: Guests with pets will be charged a $250 cleaning fee.

6. Liability and Damages

Rentals in Oz is not liable for:

  • Injuries or accidents occurring on the property.
  • Loss of personal belongings during your stay.
  • Service interruptions caused by unforeseen events such as natural disasters, technical failures, or third-party services.

Guests are responsible for any damages caused to the property during their stay. Costs for repairs or replacements will be deducted from the security deposit or charged to the guest.

7. Governing Law

These terms and conditions are governed by the laws of the state of Victoria, Australia, including the Victoria Rentals Accommodation Laws.

8. Changes to These Terms

Rentals in Oz reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

For inquiries or further information, please contact us at:

Rentals in Oz
101 Collins Street
Melbourne, VIC 3000, Australia
Email: [email protected]

© 2024 Rentals in Oz. All rights reserved.

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