Privacy Policy

1. Introduction

Rentals in Oz ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

By using our services, you consent to the collection, use, and disclosure of your personal information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

• Your name, address, email address, and phone number when you contact us or make a booking.
• Payment information (e.g., credit/debit card details) when processing transactions.
• Rental history, including details of properties rented or inquiries made.
• Usage data, such as your IP address, browser type, and device information, when you use our website.

3. How We Collect Your Information

We may collect your information in the following ways:

• Directly from you when you fill out forms, contact us, or make a booking.
• Automatically through your interactions with our website, including cookies and tracking technologies.
• From third parties, such as property managers or payment processors.

4. Use of Your Information

We use your personal information to:

• Provide rental services, including processing bookings and payments.
• Communicate with you regarding inquiries, updates, and support.
• Improve our website and services through analytics and feedback.
• Comply with legal and regulatory obligations under Victorian and Australian law.

5. Disclosure of Your Information

We may disclose your personal information to:

• Third-party service providers, such as payment processors or IT support services.
• Government authorities or law enforcement when required by law.
• Business partners in the event of a merger or acquisition.

We will not sell your personal information to third parties.

6. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information if it is inaccurate or incomplete.
• Complain about a breach of your privacy rights.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For more details, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

Rentals in Oz
Melbourne, VIC, Australia
Email: [email protected]